Come work with us!

We're hiring for all teams at Tentrr, so if you love our company -- email us!

Join the adventure

Tentrr is a two-sided consumer marketplace that is completely reinventing experiential tourism and bringing the sharing economy to the rural market. At Tentrr, we open the outdoors by building remarkable places to stay on beautiful privately-owned land. We use technology to connect these spots with the people who want to effortlessly enjoy open spaces. But beyond this, we are an experiences company – and we take responsibility for crafting personalized adventures that are different every time.

Voted one of Fast Company’s “Most Innovative Companies,” we recently raised $8 million in a Series A funding round led by exceptional Silicon Valley venture capital investors. We have an aggressive expansion plan that will lead from the Northeast to the West Coast this year and then continue nationwide and worldwide.

  • It's the opportunity to work on conceiving, designing and building a next-generation marketplace experience.
  • It’s the uncommon chance to be at the start of something huge. We’ve only made a small dent in what we're planning to do and we are growing rapidly.
  • Our team makes their own ideas come to life through products our customers love. We have tons of snacks in the kitchen, delicious coffee, and beers in the fridge.
  • A few of our benefits: health/dental/vision, free Tentrr camping, open and flexible time off policy, and equity options.
  • Engineering

    Platform Engineer

    New York, NY

    We are looking for enthusiastic and self-driven Platform Engineers to join our team. We value strong engineers who are agile enough to jump in to most projects. Read more →

    What you will be working on

    • Building elegant software and architectural solutions to small and large technical problems
    • Preparing the technical stack forward and ready for the future
    • Continuously improving our build process, we are fully AWS hosted using EC2, CodeDeploy, and CircleCI as well as many other AWS services
    • Building and maintaining internal products and workflows, sometimes using third-party integrations

    Our Stack

    • Javascript / React
    • Python - Most of our API and services are written in Python/Django
    • AWS Hosted - Mysql, MongoDB, DynamoDb, SNS / SQS, API Gateway, Lambda, CloudFront, CloudFormation

    What We Offer:

    • Talented and motivated teammates in an open office space; we are constantly learning from each other
    • An environment where your insights and perspective will be valued
    • Challenging and interesting problems to solve
    • 100% off Tentrr camping trips
    • Stock options
    • Medical/Dental/Vision insurance
    Please fill in the form below to apply for this job.


    Please only upload files of type .doc or .pdf

  • Customer Service

    Part Time Customer Experience Associate

    New York, NY

    The Tentrr Experience Team is looking for rockstar teammates to provide an above-and-beyond experience for our customers. This part time role is a great way to learn more about the Tentrr brand while providing customer support via phone, email, and chat in a friendly and professional manner. This team is the face of Tentrr and strives to make every Tentrr camping experience as fun and simple as it can be. We look forward to you joining our team! Read more →

    What You’ll Do:

    • Provide exceptional customer service across all channels.
    • Utilize our internal systems efficiently to respond to our customers’ questions and requests.
    • Use Tentrr’s customer service guidelines to manage all aspects of our campers’ stay, including solving problems they have experienced and communicating feedback to the Customer Experience Management team.
    • Maintain a positive and friendly attitude while interacting with customers, fellow employees, and other stakeholders across the Tentrr community.
    • Report on recurring customer service trends and channel these insights to other areas of the business.
    • Assist with additional departmental tasks or special projects as opportunities arise.

    Who You Are:

    • A lover of all things camping and the outdoors.
    • Able to work 15+ hours per week in Tentrr’s LES office.
    • Must have weekend availability, including holidays.
    • Basic computer skills (MS Word, Excel, etc) required. Past experience with customer service ticketing systems and CRM software is even better.
    • An expert communicator with a high EQ. You understand the importance of tone, context, and empathy in your interactions with others.
    • A energetic workhorse, someone who takes ownership of their work and has a perpetual “no task is too small” attitude.
    • Eager to learn new things and driven by an entrepreneurial spirit.
    • Past experience within travel or hospitality industries is a plus.

    About Us:

    • You’ll have the opportunity to work with talented and motivated teammates in an open office space; we’re always learning from each other and there’s tons of opportunities for growth.
    • Great work perks: weekly office lunches, team outings, and tons of snacks and coffee.
    • Free Tentrr camping trips!
    Please fill in the form below to apply for this job.


    Please only upload files of type .doc or .pdf

  • Marketing

    Membership Sales Specialist

    New York, NY

    We're looking for brilliant, empathetic and friendly outdoors enthusiasts to join our Tentrr Experience Team! Being apart of this team means you're quick on your feet, an expert at using our website and have exceptional interpersonal skills. This team is the face of Tentrr and strives to make the Tentrr CampKeeper on boarding experience the very best it can possibly be. Read more →

    We look forward to you joining our team!

    Responsibilities

    • Able to make 60+ phone calls a day
    • Can adapt quickly to fast paced environment and growing company needs
    • Ability to seek out new customer leads and analyze market potential
    • Meet monthly quota activity, pipeline, forecasted opportunities and revenue goals
    • Help develop partnerships to increase the resale rate and resell frequency
    • Expert speaking and organization skills with great attention to detail
    • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
    • Establish, develop and maintain positive business and customer relationships
    • Provide friendly and knowledgeable support to every Tentrr Camper and CampKeeper
    • Be a first point of contact to resolve Camper issues via phone, email and live chat
    • Mediate discrepancies between users
    • Ability to multitask flawlessly
    • Hospitality or outdoor industry experience preferred

    Skills & Experience

    • 'Nice person' written all over you
    • Experience in a customer facing role
    • Sharp eye for detail
    • Excellent judgement and decisiveness under pressure
    • No qualms about going the extra mile

    Bonus Points

    • Lover of all things camping and the outdoors
    • Familiarity with ticketing system
    • Knowledge and/or experience in measuring customer satisfaction
    • Bilingual
    Please fill in the form below to apply for this job.


    Please only upload files of type .doc or .pdf

    Digitial Marketing Manager

    New York, NY

    We are looking for passionate and energetic Digital Marketing Manager to join our Direct Marketing Team. The goal of the role will be to leverage all current and future paid advertising strategies and tactics to drive highly qualified traffic to the Tentrr site. The Digital Marketing Manager will be responsible for the initial setup of all paid advertising as well as the day-to-day optimization against KPIs. We are looking for someone who has experience running direct response campaigns using Google Ads (search & display) and Facebook Ads. Experience managing Affiliate Networks and other types of direct response buys is a big plus. Read more →

    We look forward to you joining our team!

    You will be working on

    • Launching and managing marketing plans with an emphasis on digital marketing (paid search, display, social and affiliate) campaigns.
    • Monitoring and optimizing all campaigns against KPIs to ensure the highest performance is achieved.
    • Analyzing website traffic and using learnings/insights to refine execution tactics of ad campaigns.
    • Ensuring that all paid advertising initiatives are properly captured and categorized in Google Analytics.
    • Compiling data for reporting based on campaign performance.
    • Identifying opportunities for budget reallocation and recommending additional media investment opportunities

    Who we’re looking for

    • Bachelor's degree
    • 2+ years relevant performance marketing, digital media planning and buying experience at a brand, media agency, network or exchange
    • Understanding of direct response advertising
    • Experience with SEM planning, setup and optimization
    • Expertise with Google Analytics and Google Ads (paid search, display)
    • Familiarity with Facebook Ads and managing Affiliate Networks a plus
    • Strong Excel and analytical skills with a background in digital reporting

    What We Offer:

    • Talented and motivated teammates in an open office space; we are constantly learning from each other
    • An environment where your insights and perspective will be valued
    • Challenging and interesting problems to solve
    • 100% off Tentrr camping trips
    • Stock options
    • Medical/Dental/Vision insurance
    Please fill in the form below to apply for this job.


    Please only upload files of type .doc or .pdf